Frequently Asked Questions

Helpful answers about ordering, payment, delivery, collection and product care.

What customers ask us

1. How do I place an order?
Browse the Shop, select your products, add them to your cart and complete checkout. You may choose delivery or collection before submitting your order.

2. How do I pay for my order?
Payment is made by EFT. Banking details will be provided with your order confirmation. Your order will be processed after payment has been confirmed.

3. How does delivery work?
Delivery is free within Pretoria for orders of R500 or more. Courier delivery can be arranged for smaller Pretoria orders and throughout South Africa. Courier charges depend on the destination and parcel size. Please contact us for a quotation.

4. Can I collect my order?
Yes. Collection is available from our collection point in Soshanguve, Pretoria, from Monday to Saturday between 09:00 and 18:00. Please wait for confirmation that your order is ready before collecting.

5. How can I contact Brighter Cleaner?
You can WhatsApp or call us on 067 419 0652, or send your enquiry through the Contact Us page. We will be happy to assist with products, orders, delivery and collection.